Grosvenor Business Tower Suite # 1207
United Arab Emirates 500449
Phone: +971-4-367-1342

Hosted Exchange 2010

The Cobweb Hosted Exchange solution is based on Microsoft’s Exchange 2010 Platform.  When it is combined with Microsoft Office Outlook, the service offers mobile, remote and desktop email access with state-of-the-art productivity, security and privacy.

Media Solutions delivers this Hosted Exchange facility as a fully managed solution with on-the-ground local support backed by Cobweb's 24/7 helpdesk.

The Cobweb Hosted Exchange Service has two service variations which can both be used within a single organization.  Providing the correct level of functionality to each user will ensure the optimum cost of ownership for your business.  You can choose the email solution that is right for you and eliminate concerns about the security, integrity or delivery of your email.  You also get our guaranteed service level, we well as predictable monthly costs, to boot.  Indeed you will most definitely experience a significantly lower total cost of ownership for your messaging and collaboration needs.

Here are the benefits for your users:

  • Collaboration with shared contacts, tasks and notes
  • View colleague’s availability with shared calendar and read/write options
  • Mobile email on hand held devices with ActiveSync for email, contacts and calendar
  • First in Class Message Labs anti-spam and anti-virus protection
  • Secure system that is reliable with ISO27001 accredited Tier 4 data centers

Choose the business email package that is right for you

Exchange 2010 ProfessionalExchange 2010 Web
25GB Mailbox Storage500MB Mailbox storage
Full Outlook functionalityPOP 3 Mailbox
Outlook Web AppOutlook Web App
ISO 27001 accredited, Tier 3+ UK data centersISO 27001 accredited, Tier 3+ UK data centers
Mobile Access - Apple iPhone, Android and Windows Mobile via ActiveSync / Direct PushDoes Not support ActiveSync / Direct Push
Message Labs Anti-Spam and Anti-VirusMessage Labs Anti-Spam and Anti-Virus
Local UAE support backed by 24/7 UK based telephone and online application supportLocal UAE support backed by 24/7 UK based telephone and online application support
Learn More
Learn More

Additional features can be purchased as add-on options to the basic Mailbox Service.  These features include:

We will take full responsibility and ensure full business continuity without loss of a single email.

  • DNS Setting modifications
  • Client-side Outlook configuration
  • Data migration (mail, contacts, calendars) from the existing service to the new service
  • Mobile device configuration with the new service inclusive of Mobile phone, tablet and other devices
  • We fully understand and manage configurations for MAC's.  Apple's Lion 10.7 OSX now brings you full features of Exchange and benefits using the native MAC Mail Client

The ability to access your email, calendar, contacts and tasks remotely is no longer considered a 'nice to have', but an essential to stay competitive in business.  Mobile devices such as smart phones and tablets mean that you can now enjoy almost the same online experience as from your desktop, anytime, anywhere.

Hosted Exchange gives you the flexibility to have your emails delivered to multiple devices simultaneously resulting in complete freedom to work from any location or device. 

The following table illustrates what elements each type of service offers:


FunctionalityBIS (Blackberry Internet Service)BES (Blackberry Enterprise Service)Active sync (iPhones, tablets & Windows Push)
Send & Receive E-Mail   
Push E-Mail   
Synchronized E-Mail, Calendar, Contacts & Tasks   
Create & Respond to Meeting Requests   
Remote Device Control   

So, how much is all this functionality going to cost? The following table offers some guidelines for you to think about when considering mobile tariff plans:

ServiceBIS (Blackberry Internet Service)BES (Blackberry Enterprise Service)Active Sync
(iPhones, & windows push mobile)
Fixed unlimited data packageYesYesNo. Limited data bundle + based on usage
Extra Add on OptionNo. (Included part of our service)Yes*No. (Included part of our service)
Choice of wireless operatorYesYesYes data plans vary from operator to operator

Note: The table is based on data packages available from the local mobile service providers.  Please refer to your operators' latest tariff plans as they may change from time to time.
* TRA’s latest regulation requires that each organization must have a minimum of 20 BES users in order to have this service activated on their data package.

We also offer Outlook 2010 and Outlook 2011 for MAC, guided by Microsoft’s User Rights and monthly recurring fee.  These are based on minimum 12 months commitment period with non-perpetual and non-transferable rights.